Here are the most common questions about our custom apparel services in Garden Grove, CA. We provide clear answers regarding pricing, garment choices, and professional printing methods. Our goal is to make the ordering process easy for every client.
Pricing and Fees
How Do We Determine the Prices for Our Services?
Several factors change the final cost of a custom clothing project. We look at the total number of items because larger orders get bulk savings. The shirt’s brand also affects the price. A high-quality shirt will cost more than a basic budget option. Design details and the number of print spots are the final parts of our pricing.
How Much Is the Screen Setup Fee?
Screen fees cover the work and materials needed to make a stencil for your design. Every color in a design requires its own screen. A multicolor print costs slightly more than a one-color job. We ensure your logo looks vibrant and professional while keeping the prices fair.
How Much Is the Art Preparation Fee?
This fee covers the technical work required to get a file ready for the machines. This includes fixing digital files and making low-quality images look sharp. If you provide a high-quality file that is ready to print, you might not have to pay this charge. Good artwork is the key to a great finished product.
Can I Get a Discount on Reorders?
Returning customers often pay less for setup on the same order. If the design and shirt type remain the same, we do not need to do the artwork again. This makes repeat orders for businesses or events more affordable over time. Please give us your old order number so we can apply these savings.
Do I Own the Screens After Paying the Fee?
The setup fee pays for the service of getting the machines ready. Screens are cleaned and used again for new projects once a job is done. We keep your digital art files saved to make future orders faster for repeat clients. This helps us keep our prices low for all custom apparel services in Garden Grove.
Ordering Process
How Can I Place an Order?
We offer several easy ways to initiate your project. You can call our office or email us with your design ideas and the total number of shirts you require. Some clients like to visit our Garden Grove shop in person to see fabric samples. Our family will help you through the steps to ensure you like the final result.
Do I Need to Pay Everything Up Front?
A deposit is usually required to start the work. This payment lets us buy the blank shirts and put your project on the schedule. The remaining amount is due once the order is finished and ready for you. We accept different payment types to make the process smooth for every customer.
Can I Cancel My Order After Paying?
Cancellations are possible if the actual printing has not started yet. If we already bought the blank shirts, you may have to pay a fee to mail them back. Once the embroidery or printing begins, we are unable to offer a refund as the products are custom-made. To prevent mistakes, we advise reviewing your digital proof quite carefully.
Do You Offer Contract Printing?
We offer printing services to companies that often require rather large quantities. This is great for companies that sell their own goods but need a local partner for the work. Our Garden Grove shop can handle big jobs with high quality. Contact us to talk about your specific needs for a long-term partnership.
Minimums, Sizes, and Colors
What Is the Smallest Order I Can Place?
Regular screen printing requires at least 24 pieces. This enables covering the setup time for every color's screens. If you need smaller quantities contact us we will do our best to help. Other techniques, including Direct to Film or embroidery, do not have rigorous minimums. These are ideal for smaller teams needing just a few things for an event.
Can I Order Different Shirt Sizes?
For your group, you can combine several sizes in a single order. Standard sizes, including small through extra-large, don't incur additional costs. Sizes such as 2XL or 3XL are quite large, and the manufacturer may charge somewhat more. These charges will be clearly shown to you so you know precisely what you are paying.
Can I Choose Several Shirt Colors?
We let clients pick different shirt colors in the same order if the ink stays the same. If you need to change the ink color to see it on a different shirt, there is a small fee. This lets you offer variety while keeping your costs low.
Apparel and Print Options
What Kinds of Printing Do You Do?
We offer several ways to decorate your clothing based on your design and fabric. Screen printing is the best choice for large orders and simple graphics. Embroidery gives a high-end look for hats and work shirts. We also use digital methods for designs with many colors or shading.
How Big Can the Print Be?
The largest print size depends on the garment and the printing method. A standard adult shirt can usually have a print up to 12 inches wide. Hoodies with pockets have a smaller space to print on than a regular shirt. We will help you pick the right size for your art so it looks good on every shirt.
Can You Embroider My Logo?
Our embroidery machines can easily sew logos with several colors. We turn your art into a special stitch file that our machines can read. This lets us copy complex logos with great detail and texture. Embroidery is a great way to make your company or local group look professional.
How Can I See Your Catalog?
Our full clothing catalog is online for you to browse anytime. You can look at different styles and colors from your home or office. If you are looking for a special item you don't see, please ask our staff. We work with many vendors and can often find unique items to match your vision.
What Fabrics Can You Print On?
We work with many materials such as cotton and polyester blends. Cotton is great for bright colors and a soft feel. Performance fabrics need special care and different inks. We can also print on bags and heavy caps with great results.
Why Do You Provide Good Service?
We care about quality and local skill for every job. Our focus is on helping people in the Garden Grove area with their clothing needs. We use good machines and top materials to ensure every order is right. We are proud to help our neighbors grow their brands.
What Ink Techniques Do You Use?
Our shop uses many ink types to get the look you want. Plastisol ink is the standard for bright and strong prints. We also offer water-based inks for a softer feel on the cloth. Special inks, such as metallic or puff, can make your design stand out even more.
